How long does shipping take?
Open Edition Prints
Open Edition prints are dispatched using the Irish postal service (or reputable courier company) within 10 working days. Prints are carefully packaged in a robust postal tube. If you have not received your order within 7 days of notification of shipping, please contact your local postal / courier service.
Limited Edition Prints
Limited Edition prints are dispatched using the Irish postal service (or reputable courier company) within 10 working days. Prints are carefully packaged in a robust postal tube. If you have not received your order within 7 days of notification of shipping, please contact your local postal / courier service.
Do you dispatch products outside of Ireland?
Yes. We can deliver all products overseas. Prints can safely be sent in a robust postal tube by courier and framed locally by the recipient.
Will I receive an order confirmation?
A confirmation email will be sent shortly after your order has been placed to confirm your order and delivery details. You will also receive a confirmation email from PayPal, which summarises your credit card transaction.
How can I change my details?
Simply go to your profile and from there you can then amend your address, personal details or password.
What should I do if I forget my password?
By visiting the login page and Once you type in your email address, we can send an email with your password information.
How secure is shopping on the Pauline Solon website?
We are committed to protecting your privacy during your visits to the Pauline Solon website and recognise our responsibility to keep the information you provide to us confidential at all times. Please visit our privacy statement page for more information on our commitment to your privacy. Our website does not handle your credit card details at all, and all credit card information is processed by PayPal, a highly regarded worldwide payment gateway.